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Dusk FSM AI Assistant

1. Getting Started with the Dusk FSM AI Assistant

<h2>🧠 Overview of Capabilities</h2>
<p>The Dusk FSM AI Assistant is your built-in helper for creating, summarizing, scheduling, and translating information. Use it to:</p>
<ul>
  <li>Create and summarize work orders</li>
  <li>Generate safety checklists</li>
  <li>Suggest crew scheduling</li>
  <li>Draft customer updates</li>
  <li>Transcribe voice notes</li>
  <li>Translate and simplify content</li>
</ul>

<h2>📍 Where to Find the Dusk FSM AI Assistant</h2>
<p>The Dusk FSM AI Assistant lives at the bottom-right of your screen. The icon can be dragged along the bottom to reposition as needed by hovering over the 12 dots.<br>
Click the icon to open the assistant:</p>
![Dusk FSM AI Assistant icon](https://help.duskmobile.com/uploads/markdown/20250509-220227-574.png "Dusk FSM AI Assistant icon")

<p>Inside the window, you’ll find <strong>pre-built prompts</strong> to help with common tasks like:</p>
<ul>
  <li>“How to create a job?”</li>
  <li>“What are the integration options?”</li>
  <li>“How do I create a checklist?”</li>
</ul>
<img src="https://help.duskmobile.com/uploads/markdown/20240722-152240-320.png" alt="Prompt Options">

<p>You can also type your own prompt directly into the chat box.<br>
To <strong>reset the conversation</strong>, tap the eraser icon in the top-right:</p>
![Dusk FSM AI Assistant - Open](https://help.duskmobile.com/uploads/markdown/20250509-220833-364.png "Dusk FSM AI Assistant - Open")

<p><em>ℹ️ The Assistant <strong>retains your conversation across screens</strong>, making it easier to stay in context.</em></p>
<p>📺 For additional walkthroughs, <a href="https://www.youtube.com/@DuskMobile" target="_blank">visit our YouTube Channel</a>.</p>

<h2>❓ FAQs</h2>
<p><strong>Q: How do I use the Assistant?</strong><br>
Just type a plain-English prompt like “Create a work order for a leaking pipe at 45 Clarendon St.”</p>

<p><strong>Q: Can I speak instead of typing?</strong><br>
Yes — on mobile, tap the microphone icon to record your note. It will be transcribed and formatted automatically.</p>

<p><strong>Q: Does it remember my data?</strong><br>
No — the assistant is session-aware and does not store or learn from your data.</p>

<p><strong>Q: Can I trust it with compliance or safety forms?</strong><br>
Yes, it can draft these using your SOPs — but always have a qualified person review before submission.</p>

<p><strong>Q: What languages are supported?</strong><br>
You can translate to/from 25+ languages. Try prompts like:<br>
“Translate this job note into Spanish.”<br>
“What’s the French word for ‘insulator’?”</p>

<h2>🚀 Quick Start Tips</h2>

<h2>👥 Role-Based Use Cases</h2>

<h3>Field Techs</h3>
<ul>
  <li>“Summarize what I just said.”</li>
  <li>“Checklist for rooftop solar panel install.”</li>
  <li>“What PPE is needed for trenching?”</li>
</ul>

<h3>Dispatchers</h3>
<ul>
  <li>“Who’s available for an urgent job in Brisbane tomorrow?”</li>
  <li>“Build a 3-person crew for next Thursday.”</li>
</ul>

<h3>Managers</h3>
<ul>
  <li>“Performance report for April.”</li>
  <li>“How many jobs failed safety audits?”</li>
</ul>

<h3>Support</h3>
<ul>
  <li>“Notify customer of tech delay.”</li>
  <li>“Translate this summary into Mandarin.”</li>
</ul>

<h2>💬 Prompt Examples</h2>
<ul>
  <li>“Summarize job #32567 for the monthly report.”</li>
  <li>“Create a new work order for a cracked pipe at 45 King St.”</li>
  <li>“Translate this job note into French.”</li>
  <li>“What’s the next job for technician Lisa?”</li>
</ul>

<h2>📎 Terms &amp; Conditions</h2>
<p>By using the Dusk AI Assistant, you agree to the <a href="https://help.duskmobile.com/article/Dusk-FSM-AI-Assistant/Dusk-FSM-AI-Assistant-Terms-and-Conditions">Terms and Conditions</a>. Please review them to understand how data is handled and what’s supported.</p>

Updated on May 11, 2025

1. Getting Started with the Dusk FSM AI Assistant

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