Workflow Automation
Workflow Automation in Dusk FSM allows teams to automate actions, notifications, approvals, and system updates using either ready to use templates or fully configurable workflows. Most customers start with templates to automate common scenarios, while advanced users can build custom workflows to support complex business logic across Work, Forms, Assets, and integrations.
Frequently Asked Questions About Workflow Automation
Yes. With Workflow Automation, you can configure a rule to trigger email, SMS, or in-app notifications whenever a form is submitted. Select the form,...
How does Workflow Automation work in the Dusk FSM?
Dusk FSM’s Workflow Automation module helps your team save time, reduce manual effort, and improve efficiency. Whether it’s routing approvals, sendin...
How to Create a Workflow Automation in Dusk FSM
Creating a Workflow Automation in Dusk FSM allows you to automate tasks, trigger actions, and streamline processes effortlessly. Follow the steps belo...
How to View Workflow Automation Execution Logs in Dusk FSM
Workflow Automation Logs allow you to review every execution of a workflow, including when it ran, what actions were triggered, and whether each actio...
What Does the Approve Widget Do in Dusk FSM?
The Approve Widget in Dusk FSM is used when a decision must be approved by one or more designated staff members before the workflow can continue. To u...
What Does the Communicate Widget Do in Dusk FSM?
The Communicate Widget in Dusk FSM allows you to automatically send messages or alerts to staff members when a workflow reaches a specific stage. You...
What Does the Decision Widget Do in Dusk FSM?
The Decision Widget in Dusk FSM allows you to define rules based on data objects so that the workflow can determine the next path automatically. It...
What Does the Dusk FSM Data Event Widget Do?
The Data Event widget is the starting point of a workflow in Dusk FSM. It defines the event that initiates a workflow or becomes part of an existing...
Workflow Automation Templates in Dusk FSM
Workflow Automation Templates in Dusk FSM provide a ready to use starting point for automating common operational scenarios across Work, Forms, Assets...