Workflow Automation

Create your own rules to automate tasks between forms, sources of data and notifications.

Frequently Asked Questions About Workflow Automation

Q: Can I get notified when a field technician submits a material request or form? Yes. With Workflow Automation, you can configure a rule to trigger e...

How does Workflow Automation work in the Dusk FSM?

Dusk FSM’s Workflow Automation module helps your team save time, reduce manual effort, and improve efficiency. Whether it’s routing approvals, sendin...

How to Create a Workflow Automation in Dusk FSM

Creating a Workflow Automation in Dusk FSM allows you to automate tasks, trigger actions, and streamline processes effortlessly. Follow the steps belo...

What Does the Approve Widget Do in Dusk FSM?

The Approve Widget in Dusk FSM is used when a decision must be approved by one or more designated staff members before the workflow can continue. To u...

What Does the Communicate Widget Do in Dusk FSM?

The Communicate Widget in Dusk FSM allows you to automatically send messages or alerts to staff members when a workflow reaches a specific stage. You...

What Does the Decision Widget Do in Dusk FSM?

The Decision Widget in Dusk FSM allows you to define rules based on data objects so that the workflow can determine the next path automatically. It...

What Does the Dusk FSM Data Event Widget Do?

The Data Event widget is the starting point of a workflow in Dusk FSM. It defines the event that initiates a workflow or becomes part of an existing...

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