Personnel
The central hub for managing Staff, Contractors, Crews, and Teams across your Dusk FSM workforce.
How Do I Add Staff in the Dusk FSM?
Dusk FSM offers multiple ways to create and manage staff profiles efficiently. Whether you’re adding individuals manually, importing in bulk, or synci...
How Do Roles Work in Dusk FSM?
Roles in Dusk FSM define user access and permissions, ensuring that each person—whether internal staff, contractors, or customers—has access only to t...
How Do the Staff Business Rules Work in Dusk FSM?
The Staff Business Rules feature in Dusk FSM intelligently recommends the best available staff member for a job, based on a combination of scheduling...
How does the Shift functionality work in the Dusk FSM?
The Shift functionality is a core component of the Dusk FSM scheduling engine. It plays a critical role in capacity management and ensures your team i...
How to Add Custom Fields to Staff in Dusk FSM
Need to track additional staff data like certifications, licenses, or employment status? With Dusk FSM, you can create custom staff attributes tailore...
How to Manage Skills in Dusk FSM
The Skills feature in Dusk FSM lets you define and assign key competencies, certifications, or internal qualifications to your staff. These can includ...
How to Set Up Staff and Contractors in Dusk FSM Video Walkthrough
Setting up your Staff and Contractors in Dusk FSM allows you to assign work, manage availability, and provide access to the mobile or web applications...
What are Crews and how do I manage Crews in Dusk FSM?
Crews in Dusk FSM allow you to group staff into teams with designated skillsets and responsibilities. Whether you’re scheduling static workforces or m...
What Are Teams and How Do I Manage Them in the Dusk FSM?
Teams in Dusk FSM are used to create structured groups of staff members with a clear hierarchy. Each team must have a Manager (assigned using the crow...
What Do Roles Do in Dusk FSM?
Roles in Dusk FSM define user access permissions and determine what each team member can see and do within both the web console and mobile apps. Roles...