Personnel
The central hub for managing Staff, Contractors, Crews, and Teams across your Dusk FSM workforce.
How Do I Add Staff in the Dusk FSM?
Dusk FSM provides multiple ways to create and manage staff profiles efficiently. Whether you're adding a single person, importing your workforce in bu...
How Do Roles Work in Dusk FSM?
Roles in Dusk FSM define user access and permissions. They ensure each person, whether internal staff, contractors, or customers, can only access the...
How Do the Staff Business Rules Work in Dusk FSM?
Staff Business Rules help Dusk FSM recommend the best available staff member for a Work item based on real time scheduling criteria. This improves ass...
How does the Shift functionality work in the Dusk FSM?
Shift functionality is a core part of the Dusk FSM scheduling engine. It supports capacity management and helps ensure staff are not overbooked or und...
How to Add Custom Fields to Staff in Dusk FSM
Custom fields let you capture additional staff information that is specific to your business, such as certifications, licenses, employment status, or...
How to Manage Skills in Dusk FSM
The Skills feature in Dusk FSM lets you define and assign key competencies, certifications, and internal qualifications to staff. Skills can represent...
How to Set Up Staff and Contractors in Dusk FSM Video Walkthrough
Setting up staff and contractors in Dusk FSM allows you to assign Work, manage availability, and control access to the mobile app or web console. This...
What are Crews and how do I manage Crews in Dusk FSM?
Crews in Dusk FSM let you group staff who work together so they can be scheduled and assigned to Work as a single unit. Crews are useful for both stat...
What Are Teams and How Do I Manage Them in the Dusk FSM?
Teams in Dusk FSM let you organise staff into structured groups with a clear reporting hierarchy. Each team has one or more team managers, shown with...