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1. Getting Started with Dusk FSM

1. What Is Dusk FSM and How Does It Work?

### 📌 Understand the platform before diving in

Dusk FSM is a smart, AI-driven field service management platform built to help teams schedule, assign, track, and complete work efficiently. Whether you're a small contractor or a national utility provider, Dusk FSM scales to your needs.

### ✅ What You Can Do in Dusk FSM
- Create and dispatch jobs with ease

- Assign work to field staff, crews, or contractors

- Capture data on the go using forms, photos, and checklists

- Track job progress and status in real time

- Automate workflows from platforms like HubSpot, QuickBooks Online, Xero, Cumulocity IoT, Verizon Connect, and more

📱 Dusk FSM is fully mobile-ready with dashboards, alerts, and integrations that connect your entire operations workflow from field to office.

### ❓ Where can I see an overview of the Dusk FSM Operations module?
🎥 Watch this quick video walkthrough to see how you can plan, schedule, and dispatch work as an operations leader:

The Dusk FSM platform is built with simplicity in mind, allowing you to keep staff informed, customers up to date, and operations moving without unnecessary steps or tools.

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## 🔗 Related Articles

* [Getting Started with an Interactive Walkthrough of Dusk FSM](https://help.duskmobile.com/article/1.-Getting-Started-with-Dusk-FSM/2.-Getting-Started-with-an-Interactive-Walkthrough-of-Dusk-FSM)
* [Logging In and Setting Up Your Dusk FSM Account](https://help.duskmobile.com/article/1.-Getting-Started-with-Dusk-FSM/3.-Logging-In-and-Setting-Up-Your-Dusk-FSM-Account)
* [Dusk FSM Setup Tips and Best Practice](https://help.duskmobile.com/article/1.-Getting-Started-with-Dusk-FSM/4.-Dusk-FSM-Setup-Tips-and-Best-Practice)

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## First Steps in the Product

* [How to Create Your First Field Job in Dusk FSM](https://help.duskmobile.com/article/Field-Service-Management/How-to-Create-a-Field-Service-Management-Job-in-Dusk-FSM-Video-Guide)
* [Assign Staff or Contractors in Dusk FSM](https://help.duskmobile.com/article/Personnel/How-Do-I-Add-Staff-in-the-Dusk-FSM)
* [How to Track Job Progress and Update Statuses in Dusk FSM](https://help.duskmobile.com/article/1.-Getting-Started-with-Dusk-FSM/6.-How-to-Track-Job-Progress-and-Update-Statuses-in-Dusk-FSM)

Updated on December 23, 2025

1. What Is Dusk FSM and How Does It Work?

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