Communications
Dusk FSM includes communication tools and system logs that provide visibility into messages and work activity across the platform. The Communications area is used for audit and traceability, allowing administrators to review sent and received messages, delivery status, and Work history. These logs support troubleshooting, compliance, and historical review rather than day to day operational management.
SMS Logs in Dusk FSM
The SMS Logs feature in Dusk FSM provides administrators with a central audit trail of all SMS messages sent through the platform. SMS Logs are design...
Work Logs in Dusk FSM
Work Logs in Dusk FSM provide a centralized, audit focused view of all Work across the platform. They are designed to support traceability, investigat...