1. Getting Started with Dusk FSM
The best place to start for overview videos and first time login. A series of short explainer videos for first timers or anyone just looking for a refresh.
Assign Staff or Contractors in Dusk FSM
Open the job from the Jobs list Scroll to the Staff/Team section Scroll to the Staff/Team section Click Assign Select a: Staff member Staff member Con...
Dusk FSM Password Reset and Account Recovery
If you or a team member forgets your password, you can reset it in just a few quick steps: Go to your Dusk FSM login screen. Click the “Forget?” link...
Frequently Asked Questions on Getting Started with Dusk FSM
Q: How do I change the default phone number country code in Dusk FSM? To set the default country code for phone number fields in Dusk FSM, go to: Admi...
Getting Started with an Interactive Walkthrough of Dusk FSM
Welcome to Dusk FSM! We've created a step-by-step interactive demo that walks you through the platform, from registering your account to reviewing for...
How to Create Your First Field Job in Dusk FSM
Creating your first job in Dusk FSM is fast and intuitive. Whether you’re planning one-time work or building a repeatable workflow, this guide walks y...
How to Set Up Dusk FSM Integrations
Dusk FSM integrates seamlessly with industry-leading platforms to streamline your operations, automate workflows, and eliminate double handling. You c...
How to Track Job Progress and Update Statuses in Dusk FSM
Unassigned → Scheduled → Dispatched → Acknowledged → Start Travel → In Progress → Completed Others available Put on Hold, Unable to Complete, Reject...
Logging In and Setting Up Your Dusk FSM Account
Registering for a Dusk FSM account can be done by using your first name, last name and work email address or by using your Microsoft account from this...
Need Help? Use the Dusk AI Assistant or Walkthrough Tiles
Yes, Dusk FSM includes two powerful AI tools to support you: Dusk AI Chat Assistant – Available at the bottom-right of your screen inside the platfo...
What Is Dusk FSM and How Does It Work?
Dusk FSM is a smart, AI-driven field service management platform built to help teams schedule, assign, track, and complete work efficiently. Whether y...