Dusk FSM Apps
Getting started and making the most of the Dusk FSM apps for your staff on the road or in the field.
A Video Tutorial of Forms and Templates in the Dusk FSM App
Dusk FSM’s mobile apps allow field staff to fill out Forms and Templates in real time—whether they’re creating new jobs or updating existing ones. Thi...
A Video Tutorial of Requests and Daily Logs in the Dusk FSM App
In this video, we show how your field staff can submit: Leave requests Timesheets Daily logs —all directly from the mobile app, without needing manual...
A Video Tutorial of the User and Admin areas of the Dusk FSM App
The Dusk FSM app is designed with a large, tile-based dashboard that mirrors the look and feel of the web interface—using consistent colors, icons, an...
A Video Tutorial on Navigating the Calendar functionality
How do I use the Calendar in the Dusk FSM Mobile App? The Dusk FSM App includes a powerful calendar feature that helps field staff and schedulers stay...
A Video Tutorial on using the Jobs functionality
Jobs are accessed from the Jobs tile on the Dusk FSM App dashboard. This module also supports offline functionality, so your team can continue working...
App Syncing Tips for New Users
To ensure a smooth experience with the Dusk FSM mobile app, it's essential to sync your data at the beginning of each day. Follow these steps: Login t...
Creating Jobs in the Dusk FSM Apps
The Dusk FSM mobile apps give your field teams the ability to create jobs directly in the field. This feature helps improve responsiveness, reduce adm...
Download the Dusk FSM Apps
The Dusk FSM mobile apps are available for both iOS (Apple) and Android devices. You can download the app directly by searching for "Dusk FSM" in the...
Duplicating Jobs in the Dusk FSM Apps
The Dusk FSM mobile apps allow you to duplicate existing jobs, saving time when recreating similar or recurring tasks. This is especially useful when...
Dusk FSM Beta Testing Program
Yes, we do! Dusk FSM offers a beta testing program for customers who want early access to new features and enhancements. Invitations are extended to u...
Frequently Asked Dusk FSM App Questions and Answers
Q: Why am I seeing an error saying 'Please complete all the form fields' even though I've filled everything in? This usually means that some required...
How do I Add Materials to a Job in the Dusk FSM App?
In the Dusk FSM App, managing materials directly from the job site is simple and efficient—perfect for field staff who need flexibility and accuracy i...
How do I view job history in the Dusk FSM App?
Tracking past work at a specific location is easy using the Job History feature in the Dusk FSM App. Whether it's for an asset, a customer address, or...
How to Choose Unassigned Jobs in the Dusk FSM Apps
The Dusk FSM mobile apps allow field technicians and contractors to proactively view and accept Unassigned Work. This helps maximize productivity by l...
How to Use Turn by Turn Navigation in the Dusk FSM App
Yes — the Dusk FSM mobile apps support turn-by-turn navigation to help field staff get to their job sites efficiently. From the Job Summary screen, ta...
Logging In to the Dusk FSM Mobile Apps
The Dusk FSM mobile apps are available to registered Staff and Contractors who have been added via the Dusk FSM web portal. A user must have the follo...