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1. Getting Started with Dusk FSM

Need Help? Use the Dusk AI Assistant or Walkthrough Tiles

## Does Dusk FSM have an AI Assistant?
1. Yes, Dusk FSM includes two powerful AI tools to support you:

- Dusk AI Chat Assistant – Available at the bottom-right of your screen inside the platform. Click the icon to open the assistant.

- Use pre-built prompts like “How to create a project?” or “What are the integration options?”

- Or, type your own prompt to find answers from across the Dusk FSM Help Center and product guidance.

- The assistant retains your conversation as you move between pages, so you don’t lose context.

- Use the eraser icon at the top of the chat window to clear the conversation when needed.

2. Dusk FSM Custom GPT – Available directly on [ChatGPT](https://chatgpt.com/g/g-6873f2204ff8819196a6d1ec81c9f9e8-dusk-fsm-support-assistant "ChatGPT"), this tool is tailored specifically for Dusk FSM users.

- Ask in-depth or follow-up questions about Dusk FSM’s features, integrations, setup steps, and best practices.

- Ideal for users looking for quick support, feature walkthroughs, or integration advice—even outside the Dusk FSM platform.

## Where can I find more information on Dusk FSM AI tools?
You can find full details in the [Dusk AI Assistant Knowledge Base article.](https://help.duskmobile.com/article/1.-Getting-Started-with-Dusk-FSM/Need-Help-Use-the-Dusk-AI-Assistant-or-Walkthrough-Tiles "Dusk AI Assistant Knowledge Base article.")

There are also video tutorials available on the [Dusk Mobile YouTube channe](http://youtube.com/duskmobile "Dusk Mobile YouTube channe")l to help you get started.

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**How do I walkthrough the Dusk FSM for Onboarding?**

Navigate to the Help menu at the top, which is the life ring icon and then down to the Walk Me Through option.

![Dusk FSM Walkthrough Menu](https://help.duskmobile.com/uploads/markdown/20250711-164135-523.png "Dusk FSM Walkthrough Menu")

From this menu, choose any of the tiles to explore those areas of the Dusk FSM in more detail.

![Dusk FSM Walkthrough Tiles](https://help.duskmobile.com/uploads/markdown/20250711-164816-947.png "Dusk FSM Walkthrough Tiles")

These tiles provide walkthroughs and tool tips for direct access into the core capabilities of the Dusk FSM. These can be found on first sign up but also located on the “Help and Support” menu in the top right corner, the life ring icon

The direct link to the **Project Management** area of the Knowledge Base for additional information can be found [here](https://help.duskmobile.com/topic/Project-Management "here").

The direct link to the **Field Service Management** area of the wiki for additional information can be found [here](https://help.duskmobile.com/topic/Field-Service-Management "here").

The direct link to the **Time & Attendance** area of the wiki for additional information can be found [here](https://help.duskmobile.com/topic/Time-and-Attendance "here").

Updated on August 21, 2025

Need Help? Use the Dusk AI Assistant or Walkthrough Tiles

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