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1. Getting Started with Dusk FSM

What Is Dusk FSM and How Does It Work?

### 📌 Understand the platform before diving in

Dusk FSM is a smart, AI-driven field service management platform built to help teams schedule, assign, track, and complete work efficiently. Whether you're a small contractor or a national utility provider, Dusk FSM scales to your needs.

### ✅ What You Can Do in Dusk FSM
- Create and dispatch jobs with ease

- Assign work to field staff, crews, or contractors

- Capture data on the go using forms, photos, and checklists

- Track job progress and status in real time

- Automate workflows from platforms like HubSpot, QuickBooks Online, Xero, Cumulocity IoT, Verizon Connect, and more

📱 Dusk FSM is fully mobile-ready with dashboards, alerts, and integrations that connect your entire operations workflow from field to office.

### ❓ Where can I see an overview of the Dusk FSM Operations module?
🎥 Watch this quick video walkthrough to see how you can plan, schedule, and dispatch work as an operations leader:

The Dusk FSM platform is built with simplicity in mind, allowing you to keep staff informed, customers up to date, and operations moving without unnecessary steps or tools.

Updated on August 20, 2025

What Is Dusk FSM and How Does It Work?

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