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What Is the Dusk FSM AI Assistant?

## 🤖 What Is the Dusk FSM AI Assistant?

The **Dusk FSM AI Assistant** is a powerful productivity tool embedded directly in your platform. It helps field and office teams work smarter by automating tasks, offering real-time assistance, and supporting multiple languages. You can use the Assistant to:

* 🧠 **Answer questions** about features, integrations, or setup
* 🛠️ **Generate checklists, forms, or tasks** using natural language
* 📘 **Provide step-by-step walkthroughs** for completing jobs or using features
* 🌍 **Translate job notes or instructions** into 25+ languages
* 📋 **Summarize project updates** or field notes

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## 📍 Where to Access the Assistant

You'll find the Dusk FSM AI Assistant in the bottom-right corner of your screen. It can be repositioned by dragging the 12-dot handle.

![Dusk FSM AI Assistant icon](https://help.duskmobile.com/uploads/markdown/20250509-220227-574.png "Dusk FSM AI Assistant icon")

When you click it, you'll see a chat window with **pre-built prompts** for common use cases like:

* “How do I create a job?”
* “What integration options are available?”
* “Create a checklist for compliance.”

![Prompt Options](https://help.duskmobile.com/uploads/markdown/20240722-152240-320.png)

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### 💬 Chat Window with Prompts

In this window, you'll find **ready-to-use prompt buttons** like:

* ✅ “How to create a job?”
* ✅ “What are the integration options?”
* ✅ “How do I create a checklist?”

You can also type your own prompts for specific tasks or questions.

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💡 *The Assistant remembers your session across screens for better contextual support.*

🔗 You can also try the AI-powered [**Dusk FSM Support Assistant** on ChatGPT](https://chatgpt.com/g/g-6873f2204ff8819196a6d1ec81c9f9e8-dusk-fsm-support-assistant) for live product answers and updates.

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## ❓ Common Questions

**Q: Can I speak instead of typing?**
Yes — on mobile, use the **microphone icon** to record your request.

**Q: Does the Assistant save my data?**
No — it's session-aware only. It does not store or learn from your information.

**Q: Is it safe for compliance use?**
Yes — the Assistant can follow SOPs and generate draft content. Just have your compliance officer review before submission.

**Q: Which languages are supported?**
Translate to/from 25+ languages using prompts like:

* “Translate this note into Spanish.”
* “What is the French word for insulator?”

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## 🚀 Quick Start Tips

| Tip                | Example                                            |
| ------------------ | -------------------------------------------------- |
| **Start simple**   | “Checklist for HVAC repair.”                       |
| **Use voice**      | “Job complete, replaced valve.”                    |
| **Context-aware**  | Ask “Summarize this job” inside a job screen.      |
| **Action buttons** | Use **Prompt** buttons on job or dispatch screens. |

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## 👥 Role-Based Use Cases

### 🔧 Field Techs

* “Checklist for rooftop solar install.”
* “Summarize what I just said.”
* “What PPE is required for trenching?”

### 📍 Dispatchers

* “Build a 3-person crew for next Thursday.”
* “Who’s available for an urgent job in Sydney?”

### 📊 Managers

* “Show job failures this month.”
* “Create an audit summary for Project Delta.”

### 🎧 Support Staff

* “Notify customer of technician delay.”
* “Translate this summary into Mandarin.”

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## 💬 Prompt Examples

* “How do I add Staff?”
* “What dashboards are available?”
* “How do I create an Asset?”
* “How do I connect QuickBooks Online?”

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## 📎 Terms & Conditions

By using the Dusk FSM AI Assistant, you agree to the [**Terms and Conditions**](https://help.duskmobile.com/article/Dusk-FSM-AI-Assistant/Dusk-FSM-AI-Assistant-Terms-and-Conditions). Please review them to understand how your session data is managed.

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Updated on November 18, 2025

What Is the Dusk FSM AI Assistant?

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