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Frequently Asked Questions About Project Management

**Q: Can Dusk FSM import projects from Microsoft Project or Excel?**
A: Yes. Dusk FSM supports project imports from both Microsoft Project and Excel, allowing seamless transition for new customers or those collaborating with external project managers. This supports structured imports including task hierarchies, start/end dates, dependencies, and more.

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**Q: Does Dusk FSM support complex project structures like WBS (Work Breakdown Structure)?**
A: Dusk FSM currently supports parent-child task relationships out of the box. For full WBS-style hierarchies with level-based breakdowns, some customization may be required depending on the format and complexity of your project plan.

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**Q: Can project teams add notes or collaborate within tasks?**
A: Yes. Project tasks in Dusk FSM allow for internal notes, running commentary, and chronological updates—ideal for follow-the-sun teams or distributed collaboration.

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**Q: How are budgets managed in Dusk FSM?**
A: Budgets can be manually entered or imported into the system. Users can set baselines and draw down amounts via purchase orders or time entries, supporting progressive budget tracking.

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**Q: Can Dusk FSM manage budget structures like land, soft, and hard costs?**
A: Yes, but this may require customization. While Dusk FSM supports budget categories and importing structured data, mapping complex Excel-based budget formats (like segmented WBS budget lines) into the platform would need validation.

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**Q: What risk management capabilities does Dusk FSM offer?**
A: Dusk FSM includes a dedicated module for managing risks, issues, actions, and change requests. Risk items are categorized, assigned, and visualized through tiles and reports. The risk matrix is fully configurable, weighing impact vs. likelihood.

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**Q: Can users view a report of all risks associated with a project?**
A: Yes. Risks are included in project-level WIP (Work in Progress) reports alongside scope, schedule, cost, and resource details.

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**Q: Does Dusk FSM support change order approvals?**
A: Yes. Change requests can be routed through approval workflows based on thresholds (e.g., dollar values). Approvals can be triggered via email and web—note that the native mobile app is geared more toward task execution than approvals.

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**Q: Does Dusk FSM support multi-tier approval chains?**
A: Not out of the box. Current workflow automation supports single-tier conditional approvals (e.g., by value or role). Multi-tier sequential approvals would require customization.

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**Q: Can Dusk FSM report on cumulative approved change order values?**
A: Not yet. While change requests can be viewed and reported individually, Dusk FSM does not currently aggregate approved values in a single dashboard or report. This is a potential enhancement.

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**Q: Does Dusk FSM control user access by role, region, and project?**
A: Yes. Dusk FSM offers granular permissioning. You can manage access through standalone configurations or via Microsoft Active Directory. Roles can limit visibility to project financials, allow read/write controls, and more.

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**Q: Are roles impacted when platform updates are released?**
A: No. Default and custom roles remain intact during regular updates. If major new modules are introduced, role structures may need to be reviewed for alignment.

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**Q: Does Dusk FSM offer project-level reports?**
A: Yes. The platform generates WIP reports that include configurable RAG (Red-Amber-Green) statuses, commentary fields, risk summaries, milestones, and a branded PDF export format.

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Updated on July 30, 2025

Frequently Asked Questions About Project Management

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