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Changing the Work Module Name in Dusk FSM

## Changing the Work Module Name in Dusk FSM

Dusk FSM allows organizations to customize the name of the Work module to better align with internal terminology, operational processes, or industry-specific language.

This flexibility helps improve user adoption and ensures the platform reflects the terminology your teams use every day.

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## 🏷️ Why Customize the Work Module Name?

Changing the Work module name can help organizations:

* Align terminology with internal business processes
* Improve user familiarity and onboarding
* Match industry-specific language
* Standardize terminology across teams and systems
* Improve customer-facing consistency

Examples may include:

* Work Orders
* Jobs
* Tasks
* Service Requests
* Field Activities
* Projects

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## ⚙️ How to Change the Work Module Name

To update the Work module name:

1. Open the **System Settings** screen
2. Scroll to the **Work Name** setting
3. Click the ✏️ **Edit** icon

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## ✏️ Select a Custom Work Module Name

Select the preferred name for the Work module.

The updated name will appear throughout supported areas of the Dusk FSM platform.

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## ✅ Save Your Changes

After selecting the new module name:

1. Click **Save**
2. Refresh the platform if required
3. The updated terminology will appear across Dusk FSM

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## 🧠 Best Practices

### 👥 Use Familiar Business Terminology

Choose naming conventions that are already commonly used by your teams and operational staff.

### 🌍 Standardize Across Departments

Maintain consistent terminology across dispatching, reporting, customer communication, and integrations.

### 📱 Validate Mobile Experiences

Confirm the updated naming displays correctly across desktop and mobile environments.

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## ⚠️ Important Notes

* Work module naming changes may require administrator permissions
* Certain customer-created forms or templates may require manual updates
* Newly configured terminology may not apply retroactively to existing exported documents

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Updated on May 13, 2026

Changing the Work Module Name in Dusk FSM

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